![]() I appreciate the steps you have performed and have certainly done a good job. ![]() You have even uninstalled the drivers and restarted the laptop and issue persists. The touchpad does not work after the laptop wakes from sleep mode. In device manager, two of the HID Sensor Collection V2 Drivers with a yellow triangle. I understand that you have an HP Pavilion x360 13-u013na laptop and there's an error message stating that HID Sensor Collection V2 Driver Cannot Start (Code 10). I came across your post and would like to help. Only two of them do it out of the three listed.Īny help or suggestions would be greatly to HP Support Forums. To try and solve the issue of the keyboard and touchpad not responding after waking from sleep in tablet mode i have updated the bios and changed a setting in the power options to off as from other posts.įailed to initialize sensor from HID collection descriptor." I have also uninstalled the drivers and restarted my PC so they install from scratch and still no improvment. I've seen a previous post about a HP Sectre and done the solution for that but nothing has improved or changed. I have had other issues where when i've started it in tablet mode or turned on tablet mode it then hasnt gone back to desktop mode when i turn it back to a laptop and the keyboard and touchpad stop working. ![]() When I go into Device Manager I have the Sensors part of my x360 open and two of the HID Sensor Collection V2 Drivers with a yellow triangle.
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